Voucher types for Adventures in Salzburg
What types of vouchers are there and what's the difference?
At Salzburg Adventures, you can purchase two types of vouchers: adventure vouchers and value vouchers. With adventure vouchers, you select your adventure in advance. With value vouchers, everything is still open, and you can choose from the entire range.
Can I still exchange adventure vouchers?
As long as the adventure voucher hasn't been activated, it can be exchanged for a value voucher. This way, you have all the experiences to choose from again!
What happens if the amount of my value voucher doesn't match the value of the selected adventure?
If the value of the voucher is higher than the value of the adventure, you'll keep the difference as your remaining balance. If the value of the voucher is lower than the value of the selected adventure, you can pay the difference.
Where can I buy value vouchers? You can order value vouchers online.
How do I redeem my voucher?
Activate your adventure voucher at our Customer Area - simply follow the steps.
After activation, you can select a date or receive the organizer's contact details to schedule an appointment.
How long are the vouchers valid?
The voucher can be redeemed within one year of the date of issue. After this period, a one-time extension of the voucher for another year is possible for a processing fee of €8.00 per voucher, plus the surcharge in the event of a price increase for the adventure.
You can easily manage the validity period of your voucher and any possible extensions in your customer area: Access the customer area.
At Salzburg Adventures, you can purchase two types of vouchers: adventure vouchers and value vouchers. With adventure vouchers, you select your adventure in advance. With value vouchers, everything is still open, and you can choose from the entire range.
Can I still exchange adventure vouchers?
As long as the adventure voucher hasn't been activated, it can be exchanged for a value voucher. This way, you have all the experiences to choose from again!
What happens if the amount of my value voucher doesn't match the value of the selected adventure?
If the value of the voucher is higher than the value of the adventure, you'll keep the difference as your remaining balance. If the value of the voucher is lower than the value of the selected adventure, you can pay the difference.
Where can I buy value vouchers? You can order value vouchers online.
How do I redeem my voucher?
Activate your adventure voucher at our Customer Area - simply follow the steps.
After activation, you can select a date or receive the organizer's contact details to schedule an appointment.
How long are the vouchers valid?
The voucher can be redeemed within one year of the date of issue. After this period, a one-time extension of the voucher for another year is possible for a processing fee of €8.00 per voucher, plus the surcharge in the event of a price increase for the adventure.
You can easily manage the validity period of your voucher and any possible extensions in your customer area: Access the customer area.
