Exchanges and cancellations
Do I have a right of withdrawal?
Until a leisure activity is activated by the voucher holder, Salzburg Adventures is entitled to withdraw from the contract for good cause. Good cause is defined, for example, as:
- the organizer is no longer a service partner of SA or has generally ceased its business
- the service partner cannot reasonably be expected to carry out the experience from a financial perspective
- force majeure
If one of these cases occurs, SA will inform you immediately.
If you withdraw from the contract for good cause, you will receive an immediate refund of the booking price. You also have the option of booking an equivalent adventure from the range.
Until a leisure activity is activated by the voucher holder, Salzburg Adventures is entitled to withdraw from the contract for good cause. Good cause is defined, for example, as:
- the organizer is no longer a service partner of SA or has generally ceased its business
- the service partner cannot reasonably be expected to carry out the experience from a financial perspective
- force majeure
If one of these cases occurs, SA will inform you immediately.
If you withdraw from the contract for good cause, you will receive an immediate refund of the booking price. You also have the option of booking an equivalent adventure from the range.
